Online Reputation

Online Reputation

RepUp Online Reputation service brings all online
reviews and social media from all online platforms
in a single window.

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RepUp Online Reputation is a tool that collates all your hotel reviews and social media mentions, from across 15 platforms in a single window.
You can access all the aggregated information on your mobile device and respond to all the reviews, manage all issues that mentioned in the reviews, and analysis your performance comparing with your comparators  so you can be updated with changes in your performance and improve it to meet your customer’s expectations, also it’ll help you determine your service price, marketing strategies and track performance across multiple properties.

Features

Mobile Accessibility

Get all reports and notifications on your mobile phone so you can be updated with customer reviews and respond to them easily in a short time.

Integrated Dashboard

Our dashboard collecting all reviews from more than 15 platforms in a single window so you can save time and take all actions from one place.

Sentiment Tracking

Our software allow you to know the numbers of Positive, negative and neutral reviews through displaying them into categories so you can measure exactly customers satisfaction.

Quick Response

You will have the ability to raise and forward tickets about any issue to the concerned department so easily and quick.

Competitor Tracking

Comparing with your performance with competitors through our tool in your dashboard so you can evaluate and benchmark your strategy against your competitors.

Workflow Management

Save time by tracking all issues and make sure that all problems are solved through the follow up tool in our tickets section and email notifications.