Resolution

Resolution

Our tool provide you with the ability to raise and forward tickets
about any issue to the concerned department so easily and quick
so you can Improve departmental efficiency.

resolution-laptop

Features

Email Notifications

Once you raise the ticket our system will send an email notifications to all departments that you mentioned in the ticket and we will also send update notification for all further changes on the ticket.

Restricted Access

Our system gives you the privacy to give the persons who you choose the access to check the tickets and reply or make changes.

Ticket reports & insights

We will provide you with detailed reports of all of your tickets you have been raised and how many has been solved and how many still pending so you can evaluate each department performance.

Review Linked Ticketing

We give you the ability to raise a ticket while you are checking guests reviews so you don't need to go through several pages to raise a ticket which is easy and saving your time.