Business Insights from Reviews

ReviewMX is a powerful review anaytics tool that removes the clutter from reviews across the web. It helps you stay ahead of your competition by benchmarking your hotel against them.

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Review Dashboard

CURATED REVIEW PLATFORM

Repup review dashboard is a powerful tool to view, analyse, reply to and resolve issues related to reviews. We combine data from 150+ OTAs, review sites and social channels to give a comprehensive overview of public reputation of the hotel.

Sentiment Analysis

REVIEW ANALYSIS ENGINE

Our Machine learning based sentiment analysis tools break down reviews in positive & negative sentiments, calculate the overall NPS and helps evaluate performance of the hotel in different categories.

Competitor Benchmarking

KPI BASED COMPARISON ANALYSIS

Our benchmarking tool lets you compare your ranking, rating, responsiveness and KPI performance to other hotels nearby so you always stay ahead of the curve. Not only does it help you compare your properties but have an overall picture of your brand.

YOUR PROPERTY 95.
COMPETITOR 1 72.
COMPETITOR 2 87.
COMPETITOR 3 55.

Issue Resolution

INTERNAL TICKETING PLATFORM

Our issue resolution tool is designed to ensure negative reviews are not repeated. It lets you seamlessly collaborate with your team to resolve issues and complaints faster than ever, and track performance of your staff based on the efficiency of resolution.

Reporting and Analytics

PERIODIC REPORTING AND ANALYTICS TOOL

Our analytics platform analyses data created by machine learning platform to generate powerful insights on performance, pricing and competition data. Our flexible reporting module that lets you create and download more than 20+ reports in a fraction of a second.

Mobile Dashboards

REVIEW MX MOBILE APP

A mobile application for hotel management to view timely reports and instant analysis of data. It sends timely notifications for the most important issues and tickets that are not resolved in time. It also allows staff to handle issues and respond to them in an efficient manner

Instant Notifications

Get notified instantly for negative reviews, guest communications and requests

Scheduled Reports

Automated timely reports for reviews, guest communication and upsells

Multiple Language Support

Collect feedback in multiple languages and translate reviews in your language

PMS Integration

Our integration with the top PMS providers let all your data stay in one place

Multi-user Access

Access levels to grant access to your staff with limited privileges

Mobile Apps

Track all requests, complaints, reviews wherever you go

Start Creating Beautiful Guest Relationships

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