Review aggregation and reply from a single dashboard for 150+ OTAs and review sites around the world. Helps hotels reach close to 100% reply rate on their reviews.
Boost TripAdvisor reviews or collect feedback internally. Repup is the only authorised Tripadvisor review collection partner in South & South East Asia.
Increase Reviews on Tripadvisor
Track your Competitors
Repup competitor benchmarking helps you compare and benchmark against your competition. Know you can know exactly how many 5 star or 4 star reviews you need to rank higher on OTAs, or Compare departmentwise performance between your hotel or your competition.
Ticketing helps reduce reoccurrence of issues raised in online reviews by assigning them to staff and implementing speedy resolution.Ticketing has two benefits, it creates accountability and keeps records for further analysis
Improve Your Operations
Reporting and Analytics
Reports help you get a an overall performance overview with respect to departments, staff, time and customers. View and download relevant reports to analyse key performing indicators
With 2000+ happy customers and counting
General Manager- Operations and Quality, WelcomHeritage, ITC Hotels
''Repup analytics platform and reporting has really helped us in understanding our entire customer experience and assisted the units making informed decisions. We wanted a solution that could provide us customised reporting based on our unit specific requirements. Repup worked very closely with our team and delivered them exceptionally well.''
"Being a part of the Service Industry, it is vital we are hearing to the comments, suggestions and feedback from our Customers and adapting to their requirements constantly and consistently. Repup does facilitate this tool for us well which allows us to adapt and of course keep our guests engaged and heard."
General Manager, Radisson Hyderabad
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