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Behind every booking, there is a review that matters

Get access to a complete suite of solutions to help you transform the way you manage analyse and improve your business
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Customize your feedback form

Use our visual builder to fully custom build your design and questions. Every property is unique Hence the questions should be unique too.

Automate the process

Why spend 1 hour a day collecting emails, manually uploading guest details, personalizing messages when the system can do it automatically.

Integrate your PMS

Integration helps us send feedback  messages to guests automatically. Repup integrates with all major PMS companies. reach out to us if you want to know if your pms is integrated with US.

Outreach with Multiple channels

Use Email, Whatsapp, imessage SMS and other messaging apps to make sure guests never miss your message.

Access reviews from a single dashboard

Individual properties and hotel groups both can monitor all your reviews from one single dashboard. Repup fetches reviews from 150+ reviews sites.

Filter reviews in a snap

Advanced filters allow users to instantly view reviews that they are looking for based on a certain period, platform, sentiment and more.

Set Goals to stay focused

Reports section allows you to set a specific value that you want to aceive in termas of overall score and compares you with it in a single view.

25+ pre built reports to choose from

Get to the core of your business with reports ranging from competitor analysis, property wise reporting for corporates, review report, category performance and more.

Sentiment analysis to know what people love and complain about

Sentiment engine shows you what guests complain about and what guests like in a snapshot.

Stay updated on the go with mobile app

Take instant action and manage all your replies and tickets on the go with repup mobile. Also set notifications for things that you want to manage.

Respond to reviews from the dashboard

Reply to any review quickly with just one click from the dashboard in the reviewers native language.

Reusable templates for faster response time

Choose from a range of postitive and negative templates based on different kPI to make sure you reply to the point. Users also have the option to edit or create their own reuasble templates.

Act faster with advanced ticketing

Ticketing option in the review feed itself allows staff to immediately raise negative mentions to a department or a particular staff.

Collaborate to keep everyone accountable

Staff can collaborate with their teammates and log updated status so everyone responsible can view, comment and collaborate on issues.

Reach out to us to see how we can help elevate your business and reputation

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