We’re excited to share the latest enhancements and features that have been rolled out on the RepUp platform recently.
Our team has been hard at work to bring you tools that enhance your experience and empower you to provide even better services to your guests.
Say hello to the Write with AI feature! Seamlessly integrated into Upsell, Campaign, Reviews, and Feedback sections, this versatile tool lets you craft engaging content effortlessly. Save time and elevate your communication game with the power of artificial intelligence.
Experience a revamped user interface with our Dropdown Ease feature. Scrollable and searchable dropdowns make finding information more intuitive, enhancing overall user navigation and satisfaction. Say goodbye to navigation challenges and embrace a smoother, more user-friendly interface.
Navigate our platform effortlessly with the new Search Feature in the dashboard. Whether you’re in Upsell, Campaign, Reviews, or Feedback, easily locate any module by typing a few words in the search box. Seamless navigation is just a search away!
Stay informed with the Status Display feature. Now, track the success, failure, or processing status of your replies in real-time. With this update, you’re always in the loop, ensuring timely and effective engagement with your reviews.
Revamp your survey experience with expressive ratings using emoticons! The Emoticons in Survey feature allows your users to convey their feelings with a touch of emotion. Additionally, leverage Conditional Parameters on user ratings for more tailored and valuable feedback.
Introducing a crucial feature for heightened awareness – Alerts For Failure. Receive instant notifications, staying proactive in case of any system failures or issues. With these alerts, ensure prompt action and maintain the smooth functioning of your operations.
Introducing the “Click to Refresh” feature on the Reviews Feed! Now, you can effortlessly update your reviews for a specific Online Travel Agency (OTA) by simply clicking the refresh button. Our system ensures that you get the latest reviews within 10-15 minutes, keeping you in the loop with real-time feedback.
Good news for our Concierge users! You can now download detailed upsell information related to purchases made by your customers. This feature is live and ready for action, and we’ve specifically tailored it for the Singapore Flyer. Enhance your upselling strategy by accessing critical data with just a few clicks.
We understand the importance of error prevention. With the new “Stop Campaign” feature, you now have a 30-second window to reconsider and cancel a campaign after hitting the send button. Take advantage of this grace period to make last-minute adjustments and ensure your communication is perfect.
Communication is key, and we’ve made it even smoother with the “WhatsApp Retry” feature. If a message fails to send on WhatsApp, you now have the option to resend it. Say goodbye to missed messages and keep the conversation flowing seamlessly.
Delve deeper into your survey reports with the addition of two crucial timestamps. Now, alongside the survey responses, you can view the time feedback was collected. Additionally, track the time your customer checked out from the property. These timestamps provide valuable insights into the customer journey, allowing you to optimize your services effectively.