3 Critical Mistakes Retail Brands Must Avoid : In Online Reputation Management

In the contemporary retail landscape, where digital interactions significantly influence consumer decision-making, it is imperative for brands to reevaluate their stance on online reputation management. Several critical oversights persist within the retail sector, impacting brand credibility, consumer trust, and, consequently, financial outcomes. In this discourse, we dissect three prevalent mistakes made by retail entities when […]

Transforming India’s Biggest conglomerates Online Reputation : The RepUp Success Story

Problem Story:Imagine a colossal jewelry brand with an extensive network of 400+ stores, grappling with the complexities of managing a staggering 21,000+ customer reviews each month. Picture a meager 24% response rate, a lack of a streamlined system for addressing customer issues, and the daunting task of deciphering the true sentiments hidden within the vast […]